FAQs
Frequently Asked Questions (FAQ)
Shipping Information:
Q: How quickly will my SOS Emergency Pack be shipped? A: We strive to send your pack within 2 days.
Q: When can I expect to receive my order? A: Your SOS Emergency Pack should arrive within 8-10 days of shipping. In case of any delays, please contact us.
Q: What if I haven't received my pack within 14 days? A: If you haven't received your pack within 14 days of placing your order, please reach out to us at sosemergencypack@gmail.com, and our team will help you.
Q: Where do you ship from? A: We primarily ship from the United States to ensure faster delivery times.
Q: Do you ship worldwide? A: Yes, we do! Wherever you are, we'll make sure your SOS Emergency Pack reaches you.
Q: How much is shipping? A: Shipping costs $4.95 for orders under $49.99. Orders totaling $50 or more qualify for free shipping.
Customer Support:
Q: What if I need help or have questions about my order? A: We're here to assist you! Feel free to reach out to us at sosemergencypack@gmail.com with any questions or concerns. Our dedicated team is available 7 days a week to ensure you stay safe and prepared.
Payment Options:
Q: What payment methods do you accept? A: We accept payments through credit cards and PayPal, Apple pay, Google pay, IDEAL and Shop pay. We have multiple payment options so that every customer can choose his or her easiest payment option for your order.
Miscellaneous:
Q: Can I modify the contents of my SOS Emergency Pack? A: Currently, we offer pre-curated packs to ensure the highest standards of quality and reliability. However, we're open to feedback and continually work to enhance our offerings.
Q: How do I contact SOS Emergency Pack for general inquiries? A: For general inquiries, you can reach us at sosemergencypack@gmail.com. We're committed to providing the support you need.
Q: What makes SOS Emergency Pack unique? A: SOS Emergency Pack is dedicated to offering tailored, high-quality emergency packs to suit your needs. We prioritize your safety and well-being, striving to empower individuals with the tools necessary for preparedness.